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How to Change HP Printer Offline Mode to Online Mode? (Solved)

Is your HP Printer Offline? There should be several reasons for that. In this guide, I will be explaining to you how to make an offline printer online in Windows 10.
Usually, the HP printers may go offline due to network or USB cable connectivity issue, paper jam, out of paper, any other printer hardware faults and sometimes printer driver corruption too. Often it will come back to online automatically when these issues are fixed, but sometimes you need to make an HP printer online manually and this guide shows you how to do it on Windows 10.

HP Printer Offline in Windows 10
Let’s Fix it.

1) Open control panel.

Note: You can directly search “Devices and Printers” in the search box in the task-bar of Windows 10 and can directly jump to 3rd step.

2) Click on “Devices and Printers” in Large or Small icons look of the control panel.

3) Now you will be observing the offline printer (slightly faded). Right-click on it and select ‘See what’s printing’.

If the HP printer is in an offline state you would be seeing the tick mark front of ‘Use Printer Offline’. Remove the tick mentioned below and wait for some time printer to come online and continue printing.

If the printer comes online and goes offline again, that could be due to actual connectivity or hardware issue on the HP printer. Better you settle those issues and restart the printer. Here are some printer troubleshooting tips available for Windows 10.

If It is a Shared Network Printer
If the HP printer still shows offline, then you need to check the settings of the computer where the printer is attached (if it’s a shared network printer for you). The following settings need to be checked;

  • File and Printer sharing settings
  • Make sure the Network Discovery is turned on and Network sharing services are running File and Printer sharing settings
  • Check the firewall and Antivirus/network protection software. These programs might prevent the incoming connection to the shared printer. You can attain more details about these steps here.File and Printer sharing settings.

Hope this small guide would be beneficial to fix HP printer offline issue and how to get printer online in Windows 10. This would solve the problem mostly if your printer is not having any significant hardware or network communication problem.

Even after trying these simple troubleshooting steps, if the HP printer says offline, you may need a personal guide from someone with a knowledgeable person to solve this problem. To establish relationships with technical people, you can dial a toll-free number from the comfort of your home. Of course, after obtaining your help, all your questions will be resolved efficiently. Get Solution with HP Printer Assistant for help and support.

HP Printer Assistant Number

Downloading and Installing HP Printer Assistant

HP Printer Assistant is a free application for Windows that gives automatic updates, diagnostics and a variety of assistance options for your HP printer.

  • From your computer open the browser and go to hp.com/support or HP Printer Assistant
  • Click download HP Printer Assistant
  • If prompted save the file in your desired location with the file downloaded open the file or click run
  • During the installation, Windows might ask you to confirm if you want to open the file or allow changes to be made to your computer then click Yes, continue or run to continue the installation.
  • Click next to select the option to agree to the terms of the license agreement then click next to install the program.
  • Click close. Double click the HP Printer Assistant icon to open the application.

How to use the HP Printer Assistant


HP has developed HP Printer Assistant that can assist you to keep your PC or printer up-to-date with top-notch performance.

HP Printer Assistant is your one-stop solution for everything you need on your printer, whether it’s updated, whether it’s for drivers or software troubleshooting information, contact information. All of those things are available in the HP Printer Assistant. It’s the best thing to use on your printer to maintain it and keep it running at the top performance.

Where can I get it? Is it already installed on my PC? That’s cool because HP support assistant comes pre-installed on HP PCS running Windows 7, Windows8, Windows8.1 or Windows 10. Another Important part for HP Printer Assistant is available for other than HP PCs because it has printers and HP Printer Assistant now supports.

When you launched the HP Printer Assistant, it will open a welcome screen. And the welcome screen will come because you have to choose how you’d like to receive updates for HP support assistant. The default is installed critical updates automatically when possible there’s also a selection for install important and suggested updates.

You should download and install the latest version. It’s great. We can use the HP support assistant anywhere as long as you have internet access.
You can update drivers as well but You’re going to need Wi-Fi now.

If ever you disappointed because your HP printer isn’t functioning properly and you are unable to find a resolution to it. Contacting HP Printer Assistant Number is the most ideal way to solve the printer issue. To reach the customer service you can contact the HP Printer Assistant Number via toll-free or even chat. The executive would solve your concern in the immediate possible way.